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Logging in to ÂÒÂ×Ðã Zoom if you also have a non-ÂÒÂ×Ðã Zoom account

This guide explains how to ensure you are logged in to your ÂÒÂ×Ðã Zoom account, if you hold more than one Zoom account

This guide is aimed at...

  • Staff
  • Students

Tip: If you hold both a ÂÒÂ×Ðã Zoom account, and another non-ÂÒÂ×Ðã Zoom account, for example for personal use or with another institution that you work with, you need to ensure that you are logged in to your ÂÒÂ×Ðã account for ÂÒÂ×Ðã meetings. If you are not logged in with your ÂÒÂ×Ðã account, you may experience the following issues:

  • issues joining the meeting, if it is for ÂÒÂ×Ðã users only
  • issues being granted the correct privileges, for example, co-host

    Instructions

    1. To confirm which account you are signed in to Zoom with, go to the Zoom App and click on the icon on the top right hand corner next to the search box. You will then be shown your user details including the email address for your account.

    2. If this is not your ÂÒÂ×Ðã email address, you need to sign in to Zoom with your ÂÒÂ×Ðã account. To do this, click on switch account. You will then be presented with the sign-in screen.

    Screenshot of Zoom application
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    3. To sign in to your ÂÒÂ×Ðã account, you need to choose the sign in with SSO option on the right hand side of the sign in screen. For further information about the steps required to sign in to your ÂÒÂ×Ðã Zoom account, please see Logging in to Zoom from the Zoom app.

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    4. Once you have finished your ÂÒÂ×Ðã meeting, you can switch back to your other account by clicking on the icon on the top right hand corner of the Zoom home screen as before, and selecting switch account. You should then sign in to your other Zoom account using your usual method.


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