ÂÒÂ×Ðã

This page includes information on emergency contacts and what to do in the event of emergency in the workplace, this is relevant to both physical and mental health.

ÂÒÂ×Ðã aims to provide and maintain a safe, secure and healthy environment for its staff, students, partners and visitors.Ìý

°ä´Ç²Ô³Ù²¹³¦³Ù²õÌý

ÂÒÂ×Ðã Security - in an emergency Ìý

• Use the SafeZone app to contact the security switchboard. The alarm can be raised without speaking.Ìý

• CallÌý+44 (0)20 7679 2222ÌýorÌýÂÒÂ×Ðã ext. 222Ìýfrom any ÂÒÂ×Ðã phone.Ìý

ÌýDialling this number, rather than 999 will ensure that the security team can assist you and can direct the ambulance to your location.Ìý

External emergency servicesÌý

If you witness or experience an emergency, such as a crime, a fire, a serious accident or a medical emergency, you should phone the numbers below.Ìý

• CallÌý999Ìýand ask for the appropriate service (police, ambulance, fire brigade).Ìý

  ---

  What to do in the event of an emergency Ìý

1. Ensure your own safety; do not put yourself at risk, as you will not be able to assist the casualty.Ìý
2. Dial 222 for security and request an ambulance; (Dialling 222, rather than 999 will ensure that the security team can assist you and can direct the ambulance to your location). Alternatively, call 9 999 from a ÂÒÂ×Ðã phone or 999 from a mobile.Ìý
3. Call for a first aider or another colleague; details of first aiders should be displayed in each department.Ìý
4. Ensure the casualty is safe; remove any dangers from the environment, if it is safe to do so. In a mental health emergency, as far as possible, ensure a calm environment and approach the casualty in a gentle, calm manner.Ìý
5. Stay with the casualty until assistance arrives; read the HSE 
6. Stay with the casualty until assistance arrives; or you can take the casualty to appropriate assistance, such as the A&E.Ìý
7. If the casualty is presenting a risk to themselves or to others and is not accepting help; then it may be necessary to call 222 to ask the Security team to call the Police.

In the case of mental health crisis; the casualty may be distressed or agitated, so it is important that you remain calm and reassuring:Ìý

•  Ask the casualty what would help; often they will be able to tell you.Ìý
•  Ask the casualty if there is someone they would like you to contact.Ìý

Ìý

Ìý